Terms of Service
Last updated: February 25, 2026
1. Acceptance
By accessing or using the websites, products, or services of Synnada Labs ("Synnada," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Services
Synnada provides AI infrastructure, data science, and content-understanding products and related services (including Efron, Cupid, and associated APIs, documentation, and software). We may update, suspend, or discontinue features with reasonable notice where practicable.
3. Use of Services
You agree to use our services only in compliance with applicable laws and these terms. You may not misuse or attempt to gain unauthorized access to our systems, other accounts, or third-party data. You are responsible for maintaining the security of your credentials and for activity under your account.
4. Intellectual Property
Synnada and its licensors retain all rights in our services, software, documentation, and branding. We grant you a limited, non-exclusive license to use our services as provided. You retain rights in your data and content; you grant us the rights necessary to operate and improve our services.
5. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using our services, you consent to that policy.
6. Disclaimers
Our services are provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free operation.
7. Limitation of Liability
To the maximum extent permitted by law, Synnada and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or data, arising from your use of our services.
8. Changes
We may update these terms from time to time. We will post the revised terms on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated terms.
9. Contact
For questions about these terms, contact us at legal@synnada.ai or via the contact information on our website.